Five Faces Services

Support & Management

Project Management & Installation

Hardware Selection & Procurement

Software Development & Integration

Solution Design & Strategy

Support & Management

We provide support, monitoring and management services for all of our deployments to ensure your digital network is on, all the time. Our support and management solutions include:

* 24 Hour Call centre for support
* Active monitoring & remote support
* Warehousing of spare equipment & management of warranty processes
* Customisation and on-going software development services
* Technical account managers for a tailored service
* Monthly reports on network activity
* On-Site Support with next business day turnaround in selected regions

The support and management processes we have in place ensure our clients are continually happy with their networks and are able to receive support at any time. This knowledge allows peace of mind from our clients and network users. Our support services are commended by our clients and we are dedicated to providing the best in class service for the industry.

 

For reliable and robust digital signage and software solutions, contact Five Faces with your requirements.

Our Service

Project Management & Installation

Five Faces has a track record of project managing and deploying small to large networks of digital solutions across the country and even across borders. In fact, our largest deployment is located at over 1000 different locations. Our experienced project managers have been utilising and distributing this technology since nearly its inception, and understand the process end-to-end.

Five Faces can provide:

* Warehousing, distribution and logistics service of equipment to site
* Nationwide installation services with live tracking and custom scope of works (electrical, IT, Shopfit)
* Full project plan with transparent tracking, live monitoring and reporting
* Custom sign off process and managing installation tenders if vendors selected

We pride ourselves on the ability to deliver complex projects within time and budget, and we enjoy a challenge. Our project managers will ensure you maintain peace of mind when working with us. Contact Five Faces today with your project and installation requirements.

Our Services

Hardware Selection & Procurement

Five Faces is a software and services company that has over 15+ years experience in digital technologies and projects. We can help you:

* Identify the appropriate hardware for your project, as well as design custom solutions for your hardware requirements
* Source the right equipment at the right price, and consult with you on vendor options
* Manage the procurement, delivery, installation and warranty management of all hardware equipment
* Build custom solutions and work with your visual merchandising or designers to incorporate the hardware into your environment in an aesthetically pleasing way

 

Contact us today to learn more about our range of products and services.

Our Services

Software Development & Integration

Five Faces have a complete software development house that extends the Five Faces platform to meet your specific requirements. The key advantages of engaging Five Faces for your software development and integration projects are:

* We focus only on digital technologies, making us extremely experienced and capable of delivering tailored solutions in staggering timeframes with reasonable costs
* Our cloud based expertise allows your product to have unlimited deployment scale
* We provide completely supported solutions for the entirety of the project
* We are listed at one of the most innovative organisations in Australia, and we pride ourselves on our ability to bring your ideas and concepts to reality
* Our custom solutions are selected by agencies and consultants for its stability and capabilities
* We are the creators of the platform, giving us an unlimited reach in customisation without boundaries

 

We follow an agile process to create customer focused, user-centric projects with quick turnarounds. Contact us with your software requirements today.

Our Services

Solution Design & Strategy

Designing a solution for your project can be an involved activity. However, Five Faces can assist and support you in the following ways:

* Designing what solution is required, and running pilot programs to evaluate and justify business cases
* Design the specification for software projects, mobile apps and custom hardware builds
* Consult on tender specifications or provide consultation on the best hardware choices for your project
* Obtain quotations from hardware suppliers with full transparency and provide recommendations accordingly
* Design solutions for installation and standard processes for large rollouts for your project

Whether it is wayfinding, kiosks, digital signage or a mobile app, the Five Faces teams have a combined 15+ years experience in the industry and can provide you with a scalable, sustainable solution to meet your requirements.

 

Contact us for more information on how we can get your project off the ground.

 

Visit our projects section to see some of the solutions we assisted in bringing to life.

Our Services

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