Aged Care
A new way to engage with consumers, staff and visitors
The new quality standards mean that aged care providers must seek out new ways to educate, engage and report with stakeholders.
A recent industry article stated: “…compliance cannot be managed from an office“, and “innovators will thrive.”
So how can the aged care sector improve communication and feedback channels for consumers, staff and families?
The answer lies in digital communications solutions.
From feedback kiosks, to dynamically-changing screens for staff and consumer education, digital has the flexibility, immediacy and accountability required to meet these industry changes.
Using the Five Faces Platform, the aged care provider can control screen content centrally (while allowing local sites the required flexibility to add local content if required). The platform also provides reports and statistics, such as how many times a message has been played at a specific location, that can be used for compliance reporting.

How to use digital to improve communication and compliance
- Consumers
- Gather instant feedback
- Educate about new standards
- Provide dynamic information such as menus, weather, activities
- Workforce
- Reinforce education on standards & compliance
- Provide training reminders
- Show compliance updates & dashboards
- Families + Visitors
- Gather instant feedback
- Provide updates on care improvements
- Educate about new standards




I have always found the professionalism of Five Faces to be nothing short of exceptional.
Jason Brown, Digital Marketing Systems Manager, Mater Group
Solutions for Aged Care
We service a global customer base, including all Australian cities and regional centres
Like to discuss how we might work together to transform your customer or employee experience?