A new way to engage with consumers, staff and visitors

The new quality standards mean that aged care providers must seek out new ways to educate, engage and report with stakeholders.

A recent industry article stated: “…compliance cannot be managed from an office“, and “innovators will thrive.”

So how can the aged care sector improve communication and feedback channels for consumers, staff and families?

The answer lies in digital communications solutions.

From feedback kiosks, to dynamically-changing screens for staff and consumer education, digital has the flexibility, immediacy and accountability required to meet these industry changes.

Using the Five Faces Platform, the aged care provider can control screen content centrally (while allowing local sites the required flexibility to add local content if required). The platform also provides reports and statistics, such as how many times a message has been played at a specific location, that can be used for compliance reporting.