BASIC SOFTWARE & FEATURES
The Five Faces Health platform is an efficient scheduling, content management and monitoring system with significant customisation options to meet your specific requirements. The platform will operate on any Android, Windows or Apple device. This section provides a basic introduction to performing simple scheduling and content activities on your network using the platform. Contact us for more in-depth information or a live demonstration.
Logging In
The Five Faces Health platform is an enterprise software platform based on Amazon Web Services hosted across key regions – Australia, Singapore, Ireland and the US – on a distributed network. We can manage the largest of networks across geographical boundaries and deliver you a service with over 99.99% uptime. Any planned upgrades or unplanned downtimes will not impact the content on devices, only access to the server.
Logging into your platform is as easy as visiting the website (http://signage-central.com/mds-server) and entering your login details. Login uses updated SSL to maintain security throughout the entire login process and use of the system. Ensure to log out once complete. Upon logging in you will see a snapshot of your network, including the number of sites, media files and users on the system. You can also access to some quick functions such as adding media files and scheduling. Watch the login process video below.
Monitoring Systems
You can view all of your devices from the Player section. Here you will see a list of all your players, details about each and a traffic light (green/red) to let you know if they are online or offline. Clicking on the traffic light will bring up live hardware statistics on the player so you can see key health information such as hard drive, processor load, temperature and IP addresses of the device. Email alerts can be set to trigger notifications upon hardware health issues.
A player can be restarted from this menu directly. One of the many powerful features of the platform is an ability to schedule screens to turn on and off at different times. Finally, a report can be created for a player, letting you know of any downtime.
Another advanced function of the Five Faces Health platform is the ability to connect multiple screens to an individual player. Watch the below video on monitoring systems.
Managing Media Files
The Five Faces Health platform acts as a central repository for all media files on your network accessible via the media file section. This section contains all the media files uploaded and their associated details. Files can be grouped and filtered as required, downloaded for viewing and reporting. A standard proof of play report will show the number of times the file has played across the network with a breakdown of how many times it played on each screen. Watch the Managing Media Files below.
Third Party File Upload
The Five Faces platform gives administrators ability to authorise third parties to upload and manage a media portal of their own. This access will only allow them to upload and view media files as they require, while the administrator will remain in control of scheduling on the network. Multiple portals can be created for different parties, eliminating the need for large file sending, Dropbox and other file transfer requirements. This feature allows a more collaborative approach in media file creation and distribution.
Scheduling
Scheduling is one of the most powerful capabilities on the Five Faces platform. You are given the ability to:
- Schedule files/groups of files on one, multiple or all screens at various times.
- Set priorities to allow immediate changes
- Delay distribution of files to after hours/before hours as required by IT policies
- Email yourself a list of sites that did not receive content with a certain time period.
- Create playlists of media files for scheduling and allow specific media files to only play at specific sites.
- Monitor the files being sent to a site ensuring playback and place alerts.
- View the created schedules in a simple calendar view.
- Set timings that can be different on each site. The Five Faces platform deals with daylight savings and time zone differences.
- Set earlier expiry time for allocated media files and extend/copy campaigns with just one click.
We pride ourselves on providing an intuitive platform which is easy to use and most importantly, will carry out a range of tasks suited to your specific needs. Watch the video below to learn about Simple Scheduling features of the Five Faces platform. For a demonstration of more Advanced Scheduling contact us.
