Lorna Jane hosts many health events during which LJ staff collect information from potential customers, clients, and other well-wishers. This was initially done on paper or electronic devices but relied on the staff emailing head office or using Dropbox. After all the feedback was compiled, Lorna Jane staff would then collate the data and add it to their loyalty programs. This process was very time and resource consuming.
Five Faces was engaged to automate the data entry process via a tablet app (wrapper website) that would work on all devices. Any staff member with the right authentication could utilise the app to collect information from the target audience. It would then forward information from all devices and store it centrally, where Lorna Jane head office could collate the data in XML/EXCEL and easily add it to their loyalty program.
To make your business processes more efficient and user-friendly, talk to a specialist at Five Faces today.