Instant, continuous feedback

Manage issues and be better prepared for quality audits

Feedback in aged care is important now more than ever. With an increased focus on the consumer and new aged care quality standards in place, facilities must ensure that feedback is easy and instant, so that issues are surfaced and managed effectively.

Digital kiosk solutions can be placed in common areas such as reception, dining and lounges, and behind-the-scenes to gain staff feedback. With digital feedback kiosks, you can:

• Enable consumers and visitors to provide instant feedback without the hassle of finding staff or filling in paperwork
• Capture staff sentiment and issues at the earliest opportunity and address issues before they escalate
• Measure trends across facilities and geographies
• Prove feedback for compliance reporting
• Reduce staff time spent capturing survey data
• Gain central management and control over information via the Five Faces Platform