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Posts Tagged
‘hospital wayfinding’

The Wall Street Journal wrote: “Hospitals are realizing they have a design problem as patients and visitors struggle to navigate the maze of the modern medical complex.” [WSJ] Improving hospital wayfinding is on the agenda for many hospital executives we speak with. Why? “The frustration of getting lost is ranked among the top complaints by [...]
When we’re looking at the problem of people getting lost in hospitals, it’s easy to focus on the facts and figures. 30% of first-time visitors get confused and lost in hospitals [1] A quarter of staff report difficulties in finding critical destinations within the hospital [2] All junior doctors reported getting lost on the way to urgent crash [...]
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