Time moves slowly when you’re waiting in emergency. It’s a time when you’re usually in pain, anxious and frustrated. But what if you had more information? That there were five doctors available? That eight critical patients needed those five doctors’ attention before you? That your wait was likely to be 50 minutes? How we perceive [...]
When we’re looking at the problem of people getting lost in hospitals, it’s easy to focus on the facts and figures. 30% of first-time visitors get confused and lost in hospitals [1] A quarter of staff report difficulties in finding critical destinations within the hospital [2] All junior doctors reported getting lost on the way to urgent crash [...]
Have you noticed that hospital menus are changing? Room service is gaining traction. This means hospitals need to ask questions. How will patients place an order? How will we update menus? How can we make instant menu changes when a dish runs out? Whether you’re embracing personalised service or sticking to standard meal delivery, one thing’s [...]
We have all had that feeling of dread when we have to attend a medical appointment, particularly if it happens to be within a hospital either as an in-patient or an out-patient. Any medical appointment is naturally a cause for concern and stress, but the dread can also stem from the entire experience. Where am I going to park? How am [...]
EMR (Electronic Medical Records) is the not-so-new acronym that has the focus of public, private and not-for-profit Hospitals Australia-wide. Hospitals have allocated vast amounts of funds to EMR ensuring the most up-to-date and accurate information on patients is all in one place. EMR will certainly improve communication among doctors, nurses and the rest of a [...]
