Alphalitica Pty Ltd (ABN: 95 637 610 701) is committed to protecting the privacy of all customers accessing our software and services. This Privacy Compliance Plan applies to the Five Faces platform and other services provided by Five Faces (solutions).
Five Faces is firmly committed to complying with:
- Commonwealth Privacy Act 1988
- Commonwealth Government Privacy Amendment (Enhancing Privacy Protection) Act 2012 which amended the Commonwealth Privacy Act 1988
- Australian Privacy Principles 2014
- Queensland Information Privacy Act 2009.
The Privacy Act 1988 (Cth) (Privacy Act), which includes the Australian Privacy Principles (APPs), is the principal data protection legislation which Five Faces is legally obligated to follow.
The legislation sets out clear standards for the collection, access, storage, security, use, transfer and disposal of personal information that we obtain as part of our business operations. This includes information we collect from people in person, via email, from our web site, via the intranet, over the phone and at other work sites.
More information about privacy law is available from the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Information We Collect
When you interact with us through the Services, we may collect Personal Data and other information from you, as further described below:
Personal Data That You Provide
When you interact with Five Faces through the Services, we receive and store certain personally non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to identify you specifically. Five Faces may store such information, or such information may be included in databases owned and maintained by Five Faces affiliates, agents or service providers. We may use such information and pool it with other information to track, for example, the total number of users of our Services. It is important to note that no Personal Data is available or used in this process.
Our Service may collect and use your location information (for example, by using the Location Services on your mobile device) to provide certain functionality of our Service, including facilitating Visitor Wayfinding.
Google Analytics and Similar Technologies
Our Use of Your Personal Data and Other Information
As described above, Five Faces provides Visitor registration services to its Business Customers. In connection with those Services, our Business Customers may electronically submit to us data or information they possess about their Visitors (“Business Customer Data”) for hosting and processing purposes connected with the Services. Five Faces only uses Business Customer Data per the terms of our relevant agreement with our Business Customers, or as may be required by law.
Our Disclosure of Your Personal Data and Other Information
Five Faces is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:
As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.
Agents, Consultants and Related Third Parties
Five Faces may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect or defend the rights or property of Five Faces or others, (iii) act in urgent circumstances to protect the personal safety of our users or the public, or (iv) protect against legal liability.
You can visit the Site without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain features of the Site or the Services.
Links to Other Websites
International Data Transfers and Contractual Terms
Five Faces servers are distributed around the globe via Amazon Web Services. We may transfer your information to servers within our control in Singapore, the United States of America, Hong Kong and Australia, or third parties acting on our behalf for processing or storage. By providing any information to us, you fully understand and unambiguously consent to the transfer, processing and storage of such information outside your country of residence, where data protection standards may be different. Our Privacy Compliance Plan and our practices are designed to provide a globally consistent level of protection for information all over the world. This means that even in countries whose laws provide less protection for your information, Five Faces will still handle your information in the manner described here.
Identifying The Data Controller and Processor
Data protection law in certain jurisdictions differentiates between the “controller” and “processor” of information. In general, the Business Customer is the controller of Customer Data. In general, Five Faces is the processor of Customer Data and the controller of other information.
Individuals in certain countries, including the European Economic Area, have certain statutory rights concerning their personal data. Subject to any exemptions provided by law, you may have the right to request access to information, as well as to seek to update, delete or correct this information. You can contact the company where you checked in as a visitor or email firstname.lastname@example.org for additional access and assistance. To the extent that Five Faces’ processing of your Personal Data is subject to the General Data Protection Regulation, Five Faces may do so to provide the Services.
Five Faces takes reasonable steps to protect the Personal Data provided via the Services from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error-free. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any Personal Data to Five Faces via the Internet.
Access to Information; Contacting Five Faces
Application of this Policy
We seek the co-operation of all workers, customers and other persons. We encourage suggestions for realising our privacy objectives.
This policy applies to all business operations and functions, including those situations where workers are required to work off-site.