Digital Visitor Management Solutions
Welcome visitors to your facility with automated, accessible workflows. Our solution is highly flexible to cater for visitors, staff, contractors and suppliers – and extend to other consumer engagement touchpoints.
Streamline check-in, screening and workflows
with full accessibility and control
- Allow visitors to book visits ahead of time
- Provide instant check-in via QR codes, kiosks, tablets, smart cards and more
- Offer multi-lingual and accessible options
- Create screening and feedback forms in minutes
- Integrate with your existing systems
- Issue emergency alerts
- Trigger other workflows and digital touchpoints
Maximise visibility, minimise administration
Improve safety and compliance
Keep your facilities safe, compliant and efficient
Automate workflows
Relieve your staff of time-consuming manual processes
Create a great first impression
Engage and welcome visitors and stakeholders
Gain visibility and real-time reporting
Always know who is onsite and why with dashboards
Self-service bookings
- Visitors can request a visit, make a booking ahead of time or book in on arrival
- SMS and email reminders ensure a smooth visit
Screening and feedback forms
- Use a drag-and-drop interface to create and modify screening and feedback forms
- Use cases include COVID-19, clearances, health and safety, consent, contractor workflows – and more
- Can include terms and conditions, tooltips and help
Instant check-in with choices
- Enable easy check-ins via QR codes, accessible kiosks, tablets, or web browsers
- Coming soon – Smart Cards that act like digital passports for instant check-in
- Flexible options: facial recognition, group check-in, assisted check-in and more
Multi-lingual and accessible options
- Visit requests, screening forms and check-in can easily be translated – currently 18 languages supported
- Screen reader support for vision-impaired visitors
- Conforms to Web Content Accessibility Guidelines level AA and AGIMO Web Guide
- Allow for varied delivery modes (self-service, kiosks, staff-assisted)
Gain full visibility, control and emergency alerts
- Access dashboards and reporting in the administration portal for full visibility over visitor numbers, density and bottlenecks at your facilities
- Manage crowds with visitation and density limits
- Create workflows and forms without technical support – our solution can be locally configured
- Push out emergency alerts when needed to all people on site
Integrate to existing systems and extend as you need
- Integrate visitor management to systems, for example, Microsoft Teams, Active Directory, calendars and more
- Extend to other modules as you need – such as Queue Management, Smart Forms and more
Successfully implemented by clients around Australia
Western Sydney
Local Health District
This highly diverse health district kicked off their digital consumer journey with visitor management – including check-in, registration and screening in multiple languages.
Alfred Health
This Victorian healthcare provider implemented visitor management during COVID-19 – on time, on spec and on budget. The agility of the system has been crucial to adapt to changing conditions.
Visitor management in a retail environment includes a digital customer journey that starts with greeting customers with a digital kiosk. The result is an elevated brand experience and reduced wait times.
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