In this interview, Samantha Harriman, COVID project manager at Alfred Health, explains the rapid innovation of digital solutions that were deployed in response to COVID-19. She covers:
- The Visitor Management Solution
- The Hotel Support Services Concierge System
- Integrations required
- How the solutions changed over time to cater for changing Department of Health guidelines and other factors
- Benefits of using digital solutions
- The public’s reaction
- What she’s most proud of about these projects
