Interview: Alfred Health’s COVID-19 Response

Alfred Health Staff_PPE
How Alfred Health responded to the pandemic through rapid digital innovation.

In this interview, Samantha Harriman, COVID project manager at Alfred Health, explains the rapid innovation of digital solutions that were deployed in response to COVID-19. She covers: 

  • The Visitor Management Solution
  • The Hotel Support Services Concierge System
  • Integrations required
  • How the solutions changed over time to cater for changing Department of Health guidelines and other factors
  • Benefits of using digital solutions
  • The public’s reaction
  • What she’s most proud of about these projects