Industry specialists in digital delivery
The Five Faces Team includes industry experts across technology, service, and partnerships. We are committed to bringing you the best of innovation and trusted, responsive service.
Let’s create meaningful connections together.
Simon brings over 8 years of expertise in health informatics, digital transformation, and training to his role as Implementation Lead at Five Faces. With a background in delivering large-scale digital transformations in healthcare, Simon has successfully led training and change management programs, including the seamless adoption of electronic medical record (EMR) systems and other clinical technologies.
Throughout his career, Simon has played a key role in educating and supporting both clinical and non-clinical staff in leveraging digital tools to enhance patient care. From delivering training programs to managing system upgrades and user support, he understands the complexities of healthcare technology implementation. Simon’s ability to collaborate with stakeholders, support digital adoption, and provide hands-on support makes him an asset in ensuring our solutions are effectively implemented and embraced by clients.
Ashleigh brings a wealth of experience in strategic partnerships, stakeholder engagement, and program leadership across government, infrastructure, and international relations. She has successfully led strategic initiatives and managed relationships across industries, fostering collaboration between businesses, government bodies, and community organisations.
As Partnership Manager at Five Faces, Ashleigh brings a passion for building productive partnerships and driving our valuable collaborations with industry partners. Drawing from her experience as a program manager and committee chair, Ashleigh excels in cultivating strong networks and developing our partnerships to deliver value and align with our vision to drive innovation in digital consumer and patient experience.
Cory has 13 years of experience working in Surgical and Perioperative services in public health, spanning roles as a surgical ward nurse, case manager and Clinical Nurse Consultant Service Improvement and Innovation. Focused on identifying and enhancing the surgical patient journey to improve patient access, communications, health literacy and journey experience, Cory provides a strong clinical perspective that shapes the development of our solutions to meet real-world healthcare needs.
Currently completing his PhD in digital health and surgery support applications at QUT, Cory combines academic expertise with a rich skillset in research, literature assessment, and clinical innovation. As our Research and Clinical Lead, Cory’s expertise ensure our solutions are informed by frontline research and tailored to deliver meaningful improvements in patient care.
With over 20 years of experience in financial strategy and transformation across media, healthcare, and transport, Warren is known for his ability to translate complex financial data into actionable insights. As CFO, he combines strategic vision with detailed financial modelling to drive agility and long-term growth. With deep expertise in financial analysis, strategic business partnerships, and operational efficiency, Warren ensures that Five Faces remains agile and well-positioned for success in an ever-evolving market.
Warren is passionate about modernising finance functions through AI and automation, to focus on supporting business value creation. He holds a Bachelor of Commerce from the University of Melbourne and is both a Certified Public Accountant (CPA) and a Fellow of the Chartered Management Accountants (FCMA).
Shameez is the Client Relationship Associate at Five Faces, bringing over 10 years of diverse experience across customer service, operations management, sales management and administration. In his role, he plays a key part in our client and partner engagement, maintaining communication of high standard and establishing strong, long-term relationships.
Shameez is highly skilled in coordinating client and partner engagement and enhancing both sales and service efforts. His organisational skills and proactive approach contribute to delivering exceptional client satisfaction and supporting business growth.
Steve is our highly experienced Account Manager, bringing a unique background that includes service in the Royal Australian Air Force (RAAF) and over 20 years at Boeing Defence Australia, where he specialised in supply chain management and process improvement. In his role, Steve builds and nurtures strong client relationships, ensuring their needs are met while identifying opportunities to deliver additional value.
With extensive expertise in coordinating cross-functional teams, managing resources, and driving improvement and innovation, Steve supports the successful delivery of client projects, and ensures solutions meet client requirements and timelines.
Over the past 9 years, Sam has worked on delivering EMR, outpatient portals, and digital front door solutions alike for both healthcare providers and healthtech companies. This extensive experience has given her a deep understanding of the patient journey, enabling her to guide clients in defining, building, and implementing optimal solutions tailored to their needs.
As our Implementation Lead, Sam is dedicated to fostering strong client relationships, ensuring seamless project execution, and supporting clients throughout the implementation journey with Five Faces.
With over 10 years experience in business analysis and quality assurance in the tech industry, Anitha is our Senior Business Analyst at Five Faces. Her experience varies from business process analysis and improvement, product development planning, and user experience (UX) to stakeholder engagement and project implementation.
Anitha works closely with our development and client engagement teams, assisting with resource management on all projects, sprint management and planning, customer requirements gathering and documentation, and development investigation to resolve support tickets.
With over 20 years of experience in the B2B technology sector, Cathy is our Chief Marketing Officer. She has extensive experience in Australian and international marketing, spanning many sectors including health and government.
Cathy guides our brand and marketing strategy, working closely with our product and delivery teams. She ensures that Five Faces stays connected with customers, continually improving and delivering value.
Rachel has over 20 years’ experience within the healthcare sector and has played a key role in electronic medical record and patient portal implementations.
Rachel is passionate about partnering with customers to deliver patient-centric, loveable products that exceed expectations and benefits.
Rachel’s knowledge of hospital workflows combined with her experience in Change Management and Project Management ensure that not only do our solutions meet requirements, but stakeholders are fully supported throughout all stages of implementation and ongoing partnerships with Five Faces.
With over 10 years of experience in software engineering, Hisham is the Principal Software Engineer of our technical arm. His experience ranges from iOS and Android development to websites, web applications, database development, web interfacing, UX design, and beyond.
Hisham provides technical expertise and guidance to our development activity, ensuring implementations are delivered to a high level.
Thriving in fast paced, agile project environments, Hisham has been a core resource in Five Faces deployments such as the Sydney LHD Mass Vax initiative. He has also been a key developer in the creation of our new DX5 Framework—a platform that brings unprecedented agility to digital solutions.
Abdul is a co-founder and the Chief Technical Officer of Five Faces. He has helped grow the business from a small start-up to a leading-edge organisation with Tier 1 clients across healthcare, government, hospitality, and beyond.
Abdul provides the ultimate technical direction and framework for all our solutions, setting stringent security, design, and integration standards. A team of highly-experienced senior developers work under his guidance to build custom solutions that uphold these standards for our clients.
During critical, time sensitive projects, Abdul is known for rolling up his sleeves to deliver unprecedented results. He was central to our Mass Vax solution for Sydney LHD in 2021—a solution built largely in less than a week that has gone on to deliver over one million vaccinations to date.
Nicole provides the overarching strategic direction to lead Five Faces through rapid growth and innovation. She leads a team of nearly 30 to deliver consumer experience solutions accessed by four million Australians.
Empathy lies at the core of Nicole’s approach. With a deep understanding of human connection, she champions the importance of putting consumers at the forefront of every experience. She ensures equal opportunities to thrive in the digital age by supporting vulnerable consumers with easy, accessible technology. Internally, Nicole inspires and motivates the Five Faces team to deliver exceptional solutions and service, fostering a supportive culture of excellence and continuous improvement. She forges strong and enduring partnerships with clients, where goals, design and achievements are shared as one team.
These exceptional people skills are backed by a solid foundation of structure, process, and problem solving which Nicole acquired during her time in the Royal Australian Air Force and honed through diverse professional experiences in manufacturing, business consulting and entertainment. This rich background enables Nicole to lead with a unique blend of empathy and pragmatism, ensuring that innovation is not just a lofty ideal but delivered in a reliable and consistent fashion.
Nicole was the driving force behind Five Faces’ pivot during COVID-19 to focus on consumer experience solutions – initially on the frontline of the healthcare industry and then broadening to other complex service organisations such as education and government. She oversaw investment in the company’s new technology platform to ensure that the unprecedented innovation during COVID-19 would become the new normal.
Nicole is an empathetic entrepreneur, guiding Five Faces to fuel the growing appetite for digital transformation among complex service providers that provide essential services for society’s most vulnerable people.
