BindiMaps, Australia’s largest accessible wayfinding app, has joined forces with Five Faces, leaders in digital customer experiences.
The partnership between Five Faces and BindiMaps adds crucial indoor and outdoor navigation to consumer engagement solutions from Five Faces by integrating the BindiMaps wayfinding app into digital directories and healthcare appointment scheduling.
As users self-manage and receive reminders, staff involvement in day-to-day administration is substantially reduced while also easing visitor and patient frustration when getting lost in complex spaces such as hospitals.
As an accessibility integration, BindiMaps enables healthcare providers to break down the barrier to access for people with disabilities, enhancing physician-to-patient trust and improving health outcomes.
“We are proud to offer our clients leading navigation technology from BindiMaps to ensure accessibility for all consumers, including people with vision impairment,” said Nicole Nixon, Managing Director of Five Faces.
“From hospitals to shopping centres, this technology fits seamlessly into our digital workflows across consumer and patient engagement, visitor management, queue management, digital directories and check-in.”
Founder and CCO of BindiMaps, Mladen Jovanovic, says, “We know that a key problem many patients and staff members face when in hospitals is understanding where they need to go and how they can get there. By integrating BindiMaps with the Five Faces digital workflows system, we can reduce the number of missed or late appointments, reduce the time it takes to onboard new staff, and drastically improve the overall patient experience within healthcare institutions.”
“We couldn’t be more proud to partner with a market-leading tech provider like Five Faces to make spaces more accessible and comfortable for everyone.”
BindiMaps is Australia’s largest accessible wayfinding app that quickly and intuitively guides people in indoor spaces such as office buildings, shopping centres and hospitals, and outdoor precincts, including the Australian Open and Formula 1 Grand Prix.
Benefits of BindiMaps
- Suitable for practically any indoor or outdoor space: from single-level retail centres, to entire campuses and hospitals
- Easy accessibility with a natural language audio system to support visitors with vision impairment
- Improves the visitor experience and alleviates pressure on staff
