Digital Wayfinding Solution
Digital wayfinding is essential to making your facility accessible to all. From simple location maps that are sent with appointment reminders, to digital signage and directories, to full mobile navigation for indoor and outdoor spaces, we can help you enhance the end-to-end consumer navigation experience.
Support patients and visitors to easily navigate
hospitals and healthcare facilities
Five Faces Wayfinding, powered by WiseNav, delivers:
- Photo landmark navigation with accessible routes
- Advanced, research-based pedestrian model
- Patients an easy way to find their appointment
- Hospitals the ability to mitigate cost of confusion
- Multi-lingual support
- Customisable branding
Support accessibility with digital wayfinding and more
Improve experience for consumers
Save time for all consumers with precise navigation and guidance
Reduce burden on staff
Enable consumers to easily find their way – without needing staff help
Greater accessibility for consumers
Empower people of all abilities with accessible routes in your facility
Integration with other touchpoints
Include navigation data with appointment bookings and more
Digital wayfinding for every need
From simple to sophisticated, we provide choice and flexibility when it comes to digital wayfinding. Capabilities include:
- Navigation information and maps sent with consumer communication such as appointment reminders
Five Faces Wayfinding, powered by WiseNav, provides photo landmark navigation for precise outdoor and indoor pedestrian guidance via real-world photographs on the visitor’s device
- Digital kiosks and Digital Signage with wayfinding information
- Digital Directories to help consumers find their end destination
- Room bookings, including signposting room usage through digital signage
Indoor and outdoor navigation in the palm of your visitor's hands
- Five Faces Wayfinding, powered by WiseNav, provides precise indoor and outdoor navigation via real-world photographs of key decision points
- Multi-lingual, accessible, user-friendly and has a 97% user success rate – with no app download required
- Links with Google Maps so that visitors can find their way to your campus via car, walking, or public transport
Create an end-to-end digital experience
- Routes or QR codes can be included in email signatures, room bookings, meeting invites, welcome disks or on physical signs
- Integrates easily into Five Faces solutions, including the Patient Hub, digital directories and kiosks
- Routes can be viewed prior to visit, printed or followed via the visitor’s mobile phone
- Requires your floorplans and a list of destinations – the rest is done for you
Easily integrate with leading wayfinding providers
Five Faces’ solutions integrate with industry-leading wayfinding providers to ensure your facility is accessible to all. Additional digital touchpoints include Digital Front Door, Digital Signage and Directories.
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Frequently asked questions
Digital wayfinding is an innovative system that uses digital signage, interactive displays, digital kiosks, and can include a mobile experience, to help visitors navigate through a specific environment. By utilising technology such as touch screens and interactive maps, these solutions provide real-time directions and information to enhance the visitor experience.
Wayfinding digital signage solutions offer numerous benefits:
- Effective navigation: Provide clear, real-time directions and maps to help visitors find their destinations quickly.
- Enhanced customer experience: Improve the overall visitor experience with interactive and user-friendly interfaces.
- Cost efficiency: Reduce costs associated with traditional signage and manual updates.
- Real-time updates: Easily update information to reflect changes in the environment.
- Customisation: Tailor the digital wayfinding signage to match your branding and specific needs.
- Accessibility: Support visitors with accessibility needs such as vision impairment.
The cost of a digital wayfinding solution varies based on factors such as the complexity of the system, the features required, and the size of the installation. For a detailed quote tailored to your business needs, please contact us directly.
A digital wayfinding solution operates through a combination of digital kiosks, interactive displays, and software. Here’s how it typically works:
- Interactive kiosks: Visitors interact with touch screens to access maps and directions.
- Real-time updates: The system updates information instantly, ensuring accuracy.
- Integration: The wayfinding system can be integrated with mobile devices, allowing users to access directions on the go.
- Custom solution: The digital signage can be customised to reflect your brand and specific requirements.
- Data analytics: Collects data on user interactions to optimise the system and improve user experience.
- Mobile experience: The wayfinding solution may include a mobile experience that allows visitors to use their mobile device to access navigation information and maps.
Digital wayfinding offers significant advantages over traditional methods. Unlike static signs, digital systems provide interactive kiosks and a mobile experience that engage users and offer a more dynamic navigation experience. Traditional signage requires manual updates whenever there are changes, whereas digital systems ensure that information is always current through instant updates. Moreover, digital wayfinding solutions can be customised to fit your brand and specific environment, providing a more cohesive look and feel. Integration with mobile devices and other systems enhances accessibility, making it easier for users to get directions on the go. Additionally, digital systems collect data on user interactions, allowing you to continuously refine and improve the wayfinding process.