Smart Form Solutions

Digitising consumer data collection with smart forms offers benefits to consumers and administration staff alike. Eliminate manual data entry, automate workflows, ensure a positive consumer experience, and take a ‘tell us once’ approach to data.

Improve data collection with smart forms

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Get smarter about data

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Get data flowing

Gain instant access and real-time visibility to data

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Engage consumers

Protect consumer privacy and create a great experience

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Automate workflows

Create triggers and workflows from smart forms

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DIY

Use a drag-and-drop form builder to build forms in minutes

Create great consumer experiences

  • Enhance engagement with beautiful smart forms that elevate your brand
  • Protect consumer privacy and improve data accuracy by eliminating paper forms and data entry
  • Pre-populate forms with data you already have and save consumers time
  • Improve accessibility with easy language translation and use with screen readers

Build forms in minutes

  • Use a drag-and-drop interface to digitise paper forms without technical resources
  • Include branching questions and pre-population of data from source systems to streamline the experience
  • Create a smart form for every occasion: intake forms, surveys, feedback, and assessments

Trigger automated workflows

  • Use form completion to trigger automated workflows
  • Create tasks for employees based on form responses
  • Configure workflows based on your business rules, such as location, consumer age, or service type
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Easily integrate with source systems

  • Integrate smart forms with your existing enterprise systems to push and pull information where it’s needed
  • Pre-populate forms with data you already have
  • Create a modern interface for consumers to interact with legacy systems

Increase accessibility and inclusion

  • Easily translate smart forms via language packs
  • Ensure compliance with WCAG 2.1 AA
  • Allow consumers to use screen readers to access forms
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Frequently asked questions

A smart form solution is an advanced digital software tool enabling organisations to efficiently create, publish, send, and manage digital forms. The ‘smart’ part of the solution lies in its ability to integrate with enterprise systems so forms can be pre-filled with information, or new data can be pushed immediately back to source systems.

Our Smart Form solution automates workflows, streamlines data collection, integrates with enterprise systems, enhances user experience, and improves operational efficiency for our clients.

Utilising our smart form solution offers numerous benefits for complex service providers, including increased productivity, enhanced user experience, improved data accuracy, faster response times, improved accessibility, and simplified information management. Our solution empowers healthcare providers, government departments, educational institutions, and corporate sectors to efficiently collect and utilise accurate data, driving organisational success and efficiencies.

Our Smart Form solution offers a comprehensive suite of features, including an intuitive form builder, dynamic field validation, conditional logic, electronic signatures, data security measures, and seamless integration with existing systems. These forms can collect various types of information such as personal details, survey responses, registrations, assessments, and compliance data. Additionally, features like language translation and accessibility support ensure flexibility and scalability to meet evolving business requirements.

Smart form solutions enhance data accuracy by minimising errors in data entry through dynamic field validation and conditional logic. Features like electronic signatures and audit trails further enhance accountability, security, and traceability, ensuring reliable and accurate information. By utilising our Smart Forms solution, organisations can significantly reduce data entry errors, improve data quality, and make informed decisions based on reliable information.

Five Faces’ Smart Forms solution is tailored to address the unique challenges of organisations in healthcare, government, education, and other complex service providers. Our highly customisable and scalable solution seamlessly integrates with clients’ existing systems, prioritising user experience, automation, and security. With our domain expertise and commitment to innovation, we deliver a Smart Form solution that empowers organisations to thrive in a digital-first environment. Additionally, our Smart Forms solution is part of the DX5 Framework, enabling seamless integration into digital consumer journeys.

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