Patient journey mapping lets you see healthcare delivery from the patient’s viewpoint. It’s a strategic way to align digital health investments with patient needs, while also serving the objectives of your organisation.
But where should you start and how do you ensure it’s effective?
Listen to our CEO, Nicole Nixon and James Foxall, CIO & Co-Founder of Evolve Health Digital explore Patient Journey Mapping in our recent webinar, covering:
- Why map the patient journey?
- How does it work? Touchpoints, pain points, emotions, actions and solutions
- Research tips on engaging patients, employees and stakeholders
- Identifying where digital health solutions can have the biggest impact on the journey
Interested to learn more about patient journey mapping? Connect with us via or 1300 550 267.
