Check-In Solutions

Mobile, kiosk and assisted check-in for healthcare appointments and visits

Mobile check-in

  • Provide a mobile-first check-in experience using QR codes or patient passports
  • Include screening forms, triage questions or information requests
  • Web-based application is device-agnostic and the patient interface and screening forms can be multi-lingual
Patient using check in kiosk and mobile check-in feature

Kiosk check-in

  • Touch screen kiosks provide an easy-use option for patients 
  • The experience and workflows can replicate the mobile experience 
  • Patient experience can be multi-lingual 
  • If required, we can supply, install and maintain kiosks and associated hardware

Assisted check-in

  • For patients and visitors who require assistance to check in and review information due to literacy, language, digital maturity or disability
  • Staff can manually check-in and update information via the administration interface
Clinican viewing queue management in digital front door solution

The ease your health service needs

  • Employees gain real-time insight into patient check-in status and information
  • Reduce queues and admin and free up time for patient care
  • The solution is fully configurable to each clinic, department or site – without developers
  • Easily create check-in workflows and forms
  • Integrate with existing systems
  • Extend to include queue management, appointment management, reminders and updates 
  • Data can be shared with reporting and business intelligence tools

Add a patient passport

  • Provide a patient passport to aid easy check-in – similar to the airline experience
  • Patients add the passport to their Apple or Android wallet and scan on arrival
Patient passport in patient hub for check-in

The smarter way to innovate

The underlying technology that powers check-in is low-code, configurable, and consistent across all our solutions. Our unique DX5 Framework makes digital experience transformation strategic, scalable and sustainable. Create a central place to innovate and meet growing demands faster with automated, self-service workflows.


Innovate at speed

Deploy in record time with low-code and modular solutions.


Configure + control

Easily configure workflows and make instant updates without developers.


Create seamless experiences

Ensure consistent experiences regardless of underlying integrations.


Future-proof your strategy

Start small and scale later by volume or capability: it’s future-proof innovation.

A white paper on how to take the Digital Front Door from strategy to execution, covering key questions, along with statistics, case studies, use cases and other helpful information.

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