Digital Signage Solutions
All-Australian digital signage solutions to bring your digital and physical worlds together. There’s no passing the buck: It’s our software, made and supported in Australia, and we take care of all aspects of your solution.
Software
Our own cloud-based software so you can upload content and schedule when and where it plays
Hardware
It’s your choice! We are hardware agnostic and procure outdoor and indoor screens to meet your needs
Support
Choose from Silver, Gold and Platinum support packages to ensure uptime for your digital signage
Project Management
We project manage your rollout and provide services such as installation and design workshops
Design Services
Access professional design support to create visually appealing displays
Integration
We integrate with your existing systems such as POS, room bookings, SharePoint and more
Digital signage software
- Upload, schedule and display content in a few clicks – minimal training required
- Cloud-based: Make instant updates across unlimited screens – no USBs required!
- Delegate local content for local sites to manage and update content
- Schedule content according to time of day and other variables
- Zone content to show multiple streams of content on separate areas of the screen at once
- Play popular media files: .jpg, .png, html, MP4, live streams/webcasting, IPTV and more
Meets enterprise needs
- Responsive software can be accessed through a range of devices including desktops, laptops, tablets and smartphones
- Campaign approvals where campaigns can be saved as draft for approval by an authorised user
- Customisable interface to self-configure colour schemes and logos to match your branding
- Configurable role-based access controls
- Integrates with your existing systems to display dynamic pricing, room bookings, wait times, queue calling displays, KPIs and more
- Analytics and performance data such as proof of play reports that show which sites a media file has played at and how frequently
- Licensing is based on number of screens; you can have unlimited users
- Unlimited file storage for media and campaign files
- Robust security, including encryption, access controls and Single Sign-On (SSO) with Multi-Factor Authentication
Optional extra: Calming nature video content
In partnership with Mindsettle, we can deliver a package of calming nature video content with your digital signage software. This is perfect for lounge and waiting areas, or clinical and educational settings to influence behaviour.
- Primarily Australian nature scenes
- Both short form (2-5 minutes) and long-form (12 minutes -3 hours) content available
- Themes include gorges, water walks, underwater reef scenes, flying views of natural landscapes, waterfalls, insects and animals, and more
- Videos come with curated soundscapes
- Evidence-based content created by visual artists to reduce stress and anxiety
How the software works
Anyone can use the digital signage software. Simply upload your content, choose which screens to play it on,
and set the schedule.
1. Upload content
Upload your content including media file types like .jpg, .png, HTML, .mp4, and more
2. Choose screens
Add screens from your network to your campaign via their media player
3. Schedule
Schedule simple or advanced campaigns to play based on set timing groups or specify custom timing e.g., day or night, or breakfast, lunch and dinner
No hassle hardware
- Full choice as software is hardware-agnostic
- From small tablet sized displays to large scale LED displays, videowalls, kiosks, directories, menu boards, touchscreens and everything in-between
- We can handle indoor and outdoor hardware procurement and advise if you can re-use existing hardware
- We can advise you on the most appropriate hardware, such as portrait vs landscape, resolution, brightness, weather and vandal proof ratings, viewing angle, mounting locations and more
- Hardware requires a ‘player’ or media box that plugs in and contains the software that allows you to control the screen
- Nationwide network of skilled corporate digital signage installers
- End-to-end project management
- Proven experience in large-scale and international rollouts
Support
- We offer Silver, Gold and Platinum support packages that provide variable levels of email, telephone and remote (Team Viewer/VPN) support, active monitoring, content scheduling, ticketing reports and dedicated account management
- Asset management reports can also be provided with details such as purchase/installation dates, models, serial numbers, warranty expirations to support finance functions
We can train staff responsible for screen content and provide software user guides
Digital signage solution
use cases
We support many different industries with digital signage. Here are some ideas on how different industries apply digital signage as a touchpoint in their customer and employee communications.
- Visitor and staff communications
- OHS/compliance messages
- Directory boards
- Reception signage
- Digital check-in
- Emergency broadcasts
- Calling displays for queue management
- Virtual receptionist
- Brand/partner promotions
- Dynamic room allocation
- Visitor and staff communications
- Hours / information
- Check-in
- Foyer / wait room content including calling displays
- Directory boards and wayfinding
- Health and wellbeing content
- OHS messages
- Entertainment
- Fundraising / foundation
- Emergency broadcasts
- Visitor and staff communications
- Promotion of activities, events, achievements and schedules
- Check-in
- Foyer / wait room content including calling displays
- Directory boards and wayfinding
- OHS messages
- Emergency broadcasts
- Promotions
- Shopfront displays
- POS
- Product information
- Welcome/Flash sales
- OHS messages
- Ambience and wait experience
- Check-in
- Calling displays for queue management
- Menuboards
- Drive through menuboards
- Specials/Promotions
- Instant price updates based on stock
- POS upselling
- Product info such as calories, allergens
- OHS messages
- Visitor greetings, updates
Do more with the DX5 Framework
The Digital Experience Framework (DX5) is the underlying foundation that powers our solutions and makes them a cohesive set.
It means you can start small with digital signage – and add modules as you mature – such as Visitor Management – using the same configurable technology.
- It means consumers get a consistent experience across their journey.
- It means staff get a consistent experience planning and managing these journeys.
- It means you can make complex simple.
Australian health insurance provider Bupa Health took a digital-first approach to reimagine their in-store experience. Across stores, the customer journey is enhanced by digital, from the point of entry, to the wait experience, to feedback.
Frequently Asked Questions
Software and Hardware Questions
You can upload popular media files such as .jpg, .png, html, MP4, IPTV and more.
You upload your media files to the digital signage software and then add them to a campaign. You can choose to play campaigns on individual screens/media players, or via groups of screens/media players.
Yes, you can use screen ‘zoning’ to show different content on different areas of the screen.
The current content will continue playing, so you won’t be left with a blank screen. Content won’t update until the screen reconnects to the internet.
Yes, we can connect to your organisation’s Active Directory. If this is not suitable, we will set up your users on our Active Directory.
It is possible to supply your own screens, including repurposing existing screens. Please talk with our team first to ensure they are suitable. For example, we specify using commercial-grade screens that are robust enough for high usage. All screens, regardless of who they are supplied by, require a media player to be plugged in to control the content.
We always specify commercial-grade screens, which are engineered for either 18/7 or 24/7 operation and have higher-grade components. Commercial displays offer advantages such as higher brightness levels, landscape and portrait mode, and provide support for remote content management.
Once the media players are installed, they need to be linked to the screen with a code, similar to using Netflix at home.
Yes, a splitter can be used to have a media player push content to multiple screens, but screens must be displaying the same content.
Five Faces doesn’t provide electrical work. The client must ensure a double GPO and active network (wired or wifi) are available prior to installation.
Yes, Five Faces can supply both indoor and outdoor digital signage screens, including screens with high brightness.
Yes, as long as you purchase a screen designed to be used in portrait orientation, otherwise the warranty will void. Please speak to us for advice.
Yes, as long as you purchase a screen with this specification, otherwise the warranty will void. Please speak to us for advice.
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