Digital Visitor Management System
Simplify how you welcome visitors to your facility with automated, accessible workflows. Our visitor management solutions are highly flexible, catering for visitors, staff, contractors and more.
Streamline the Visitor Management Process
- Pre-book visits online or on arrival
- Instant check-in via QR codes, kiosks, tablets, smart cards & more
- Offer multi-lingual and accessible options
- Create screening and feedback forms in minutes
- Integrate with your existing systems
- Issue emergency alerts
- Trigger other workflows and digital touchpoints
Maximise Visibility, Minimise Administration
Improve Safety & Compliance
Keep your facilities safe, compliant and efficient
Automate Workflows
Relieve your staff of time-consuming manual tasks
Create a Positive First Impression
Visitors engage with a professional sign-in experience
Gain Visibility & Real-Time Reporting
Always know who is on-site and why with dashboards
Trusted by Leading Australian Organisations
Leading healthcare and government organisations rely on Five Faces’ visitor management software to deliver safe, compliant and efficient experiences at scale.
Western Sydney
Local Health District
This highly diverse health district implemented digital visitor check-in systems and screening in multiple languages to improve accessibility and safety.
Alfred Health
Adopted our visitor management process during COVID-19. On time, on spec and on budget with agile workflows to adapt to changing conditions.
Used digital kiosks to welcome customers in retail environments, reducing wait times and enhancing brand experience.
Self-Service Bookings
- Visitors can request a visit, make a booking ahead of time or book in on arrival
- SMS and email reminders ensure a smooth visit and reduce no-shows.
Screening & Feedback Forms
- Use a drag-and-drop interface to create and modify screening or feedback forms.
- Use cases include COVID-19, health and safety clearances, consent forms and contractor workflows.
- Include terms and conditions, tooltips and help text to improve the user experience.
Instant Check-in With Choices
- Enable easy check-ins via QR codes, accessible kiosks, tablets, web browsers or Smart Cards that act like digital passports for instant check-in
- Optional features include facial recognition, group check-in and staff-assisted sign-in to support different visitor types and particular events.
Multi-Lingual & Accessible Options
- Visit requests, screening forms and check-in can easily be translated into 18+ languages.
- The visitor management software meets Web Content Accessibility Guidelines level AA and AGIMO Web Guide standards and includes screen-reader support for vision-impaired users.
- Allow for varied delivery modes, self-service kiosks or staff-assisted stations, to ensure a positive visitor experience for everyone.
Gain Full Visibility, Control & Emergency Alerts
- Access dashboards and reports for a real-time view of visitor numbers, density and bottlenecks at your facilities.
- Manage visitors with crowd limits and push emergency notifications to everyone on site.
- Create and update workflows without technical support – our solution is locally configurable and designed for fast implementation.
Integrate to Existing Systems & Extend as You Need
- Integrate visitor management to systems, for example, Microsoft Teams, Active Directory, calendars and more
- Extend to other modules as you need, such as Queue Management, to create a connected digital workplace.
The Visitor Management Solution Across Industries
Our solutions are designed for organisations where efficiency, compliance and a positive visitor experience matter most.
Health
Streamline visitor registration and screening to improve patient and staff safety.
Government
Strengthen security and regulatory compliance across public facilities.
Education
Track student, parent and contractor check-ins with accurate visitor logs and dashboards.
Transform Your Visitor Management
Enhance safety, compliance management, and efficiency with a smarter visitor sign in process built for modern workplaces.
Contact Five Faces today to discover how our visitor management software can simplify your operations across every site.
Frequently asked questions
A visitor management system digitally oversees the entry and exit of visitors on site. It replaces the manual entry of visitor registration logs with a secure platform that streamlines appointments, enhances data security and creates a positive visitor experience. This approach is especially valuable for complex organisations in health, government and education where visitor access oversight is critical. Explore Why Universities Need a Digital Visitor Management System.
Our solution includes:
- Digital self-service check-ins via kiosk or QR code
- Customised workflows for different visitor types
- Multi-lingual and accessible options
- Instant notifications through SMS or email
- Emergency alerts for on-site visitors
- Dashboards and reports for accurate visitor tracking
- Seamless integration with access control systems
Visitor management not only enhances security, but also improves efficiency and ensures compliance with the latest regulations. Accurate visitor records also support emergency response, reduce manual tasks and create a professional first impression for every visitor arrival.
The benefits can be understood under 5 pillars:
- Efficiency: Reduced wait times and fewer manual processes
- Security: Risk management with authorised access only and accurate visitor tracking
- Data Insights: Detailed reporting and analytics on visitor data
- Compliance: Meet legal and regulatory requirements
- Professional Image: Smooth check-in experience for all visitors
In a nutshell, visitors can pre-book online or sign in on arrival using a kiosk or mobile QR code. Staff are automatically notified when visitors arrive, and integration with access control systems ensures secure and simplified entry. All visitor data is stored for reporting, compliance and future insights.
The visitor management software is adaptable, secure and easy to integrate. Five Faces’ visitor management software delivers configurable workflows, real-time notifications and detailed analytics for multi-site operations across Australia.
Five Faces’ visitor sign-in system is used on site by healthcare, government and education providers to manage visitor check-ins, screening and compliance reporting through a single digital platform. Explore our case studies.
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