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Posts Tagged
‘digital wayfinding’

The aged care industry is under intense pressure: a Royal Commission, new aged care quality standards, and sky-high workforce challenges, including staff ratios, recruitment and retention.   We are hearing many more stories from consumers, families and staff, both good and bad. The industry is finding its voice and looking for new ways to put [...]
The Wall Street Journal wrote: “Hospitals are realizing they have a design problem as patients and visitors struggle to navigate the maze of the modern medical complex.” [WSJ] Improving hospital wayfinding is on the agenda for many hospital executives we speak with. Why? “The frustration of getting lost is ranked among the top complaints by [...]
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