The deal sees ENTAG gain access to the full suite of Five Faces corporate and health digital solutions as well as ongoing innovations. Five Faces’ current suite includes check in, visitor management, queue management, wayfinding, digital signage, patient engagement and directories.
A Platinum Telstra Partner, ENTAG services government and enterprise customers nationally. Kris Carver, Director and CEO at ENTAG, said the collaboration was driven by market demand to automate and digitise workflows and add mobile capabilities. “From SMEs to enterprise and government, Australian organisations are seeking digital innovation for their customer experience,” Kris said. “What Five Faces brings to the table is proven technology and expertise that enables rapid deployment and easy integration into existing systems such as Microsoft Teams. This makes creating fully integrated digital experiences accessible and sustainable for business of all shapes and sizes.”
Nicole Nixon, Managing Director at Five Faces, said that working with the healthcare industry during COVID-19 had spurred a complete re-write of its technology platform – the DX5 Framework – to speed innovation and deployment with a modular approach. “There is strong market demand for a consumer engagement platform across many industries, to provide easy digital access to essential information, while seamlessly integrating with the existing digital ecosystem,” Nicole said. “We are delighted to collaborate with ENTAG to bring digital experience technology to Queensland and Australian business and government clients.”
Five Faces partnered with Sydney Local Health District and received the NSW Government Premier’s Award in 2021 for the Mass Vaccination digital solution for “Putting the Customer at the Centre”.