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Digital Front Door & Patient Portal

Connect with your patient before and after their visit and remotely manage their healthcare experience using our portal solution, 5F-Concierge.

Create a Lasting Digital Connection

…With a Digital Front Door for your healthcare organisation

A digital front door/patient portal is amongst most healthcare CIO’s top 3 priorities. With Five Faces, you can deploy a comprehensive and integrated solution into your environment in a manner of months, with the ability to take the experience from the digital realm into the physical appointment by leveraging our platform.

Our Digital Front Door Solution can:

  • Reduce Do-not-attend rates by informing patients on what they need to do and supporting information prior to their appointment.
  • Remove print and administrative overhead of patients reminders, letters and calls.
  • Inform patients of relevant information pertaining to their appointment or procedure and prompt them in a timely manner.
  • Reduce Errors & Delays by digitising consent, screening and other forms that can feed straight into your preferred EMR and PAS.
  • Integrate telehealth and videoconferencing tools to make virtual appointments seamless.
  • Promote healthy practices and content prior to their visit
  • Manage full virtual health and remote monitoring of patients from the portal itself.
  • Understand Patient experience via feedback (PREMs/PROMs).
  • Support diversity with multi-lingual capabilities from within the portal.
  • Connect the patient at check-in from the portal into the physical location when required on the Five Faces Platform.
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