The Importance of Patient Portals in Modern Healthcare

Explore the pivotal role of patient portals in revolutionising modern healthcare. Discover how these digital platforms enhance patient engagement & communication.
Melbourne Sexual Health Centre deploys Five Faces’ Digital Front Door

Digital consumer experience software provider Five Faces has deployed its Digital Front Door solution to Alfred Health’s Melbourne Sexual Health Centre (MSHC), digitising patient triage, self-service appointment bookings, patient screening and other forms.
A Path to Elevating Patient Engagement through Smart Communications

Smart Comms steps in as a transformative agent to cultivate meaningful patient engagement in healthcare. In this article, we uncover the hidden value of Smart Comms as an effective tool to streamline workflows.
6 Benefits of Digital Signage in Hospitals

The “digital front door” is a hot topic in healthcare, but what happens when a patient steps foot in your facility? More often than not, this is where the digital and physical worlds divide.
How Digital Drive-thru Menu Boards Can Boost Service Speed and Profit

The future of drive-thru in Australia, with a focus on global trends, and how digital drive-thru menu boards can enhance customer experience.
Unlocking the Digital Front Door in Health: The Key is Putting Patients First

Unlocking healthcare’s evolving concept of the Digital Front Door and its core capabilities transforming the patient experience in health.
Florence to Flourish Patients’ Digital Health Experiences

A research project to evaluate the impact of Florence, Sydney Local Health District’s digital patient appointment management and engagement platform
Digitising Outpatient Clinics to Improve the Patient Experience and Drive Efficiencies

While digital engagement in Australian outpatient clinics is improving, particularly with the increased use of telehealth, the patient journey in its entirety is still largely analogue and disjointed.