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Aged care quality standards: How to improve communication during constant change

The aged care industry is under intense pressure: a Royal Commission, new aged care quality standards, and sky-high workforce challenges, ...
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Bupa’s Retail Next: A Collaborative Approach to Deliver a Digital Experience

Improving the customer experience is a catchphrase that's often noted in a strategic plan... and rarely put into action. Doing it ...
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Running a Digital Signage Pilot Project: All Your Questions Answered

The EOFY is an ideal time to test digital solutions to evaluate their impact and whether they belong in next year’s ...
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A digital interactive hospital directory

How to Do Digital Wayfinding the Right Way

The Wall Street Journal wrote: “Hospitals are realizing they have a design problem as patients and visitors struggle to navigate ...
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The Mindset Needed to Monetise Digital Signage Successfully

Warning: Installing digital signage can cause people to see dollar signs. “We can fund all or most of this initiative ...
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We Hate to Wait: How to Improve Queue Management

The psychology of waiting is said to have an origin story: “It was the 1950s, and a high-rise office building in Manhattan ...
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Top 10 Ways Digital Screens Improve Hospital Employee Engagement

Any hospital CEO knows that employee engagement is vital to achieving an advantage. A review of internal communications research in healthcare ...
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Is it Time to Rethink Hospital Hand Hygiene Promotion?

How do you remind hospital staff about hand hygiene? With 80% of hospital-acquired infections thought to be through hands, compliance ...
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Reducing emergency wait times with digital signage

Reducing Patient Aggression in Emergency with Digital Signage

Time moves slowly when you’re waiting in emergency. It’s a time when you’re usually in pain, anxious and frustrated. But ...
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The Human Cost of Hospital Navigation Issues

When we’re looking at the problem of people getting lost in hospitals, it’s easy to focus on the facts and ...
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