Digital Visitor Management Solutions in Health
Manage visitors to your facility with automated, accessible workflows. Our solution is highly flexible to cater for visitors, patients, staff, contractors and suppliers – and extend to other touchpoints.
Streamline check-in, screening and workflows
with full accessibility and control
- Cater for walk-in and pre-booked visits
- Provide instant check-in via QR codes, kiosks, tablets, patient passports and more
- Offer multi-lingual and accessible experiences
- Create screening and feedback forms in minutes
- Integrate with your existing systems
- Issue emergency alerts
- Trigger other workflows and digital touchpoints
Maximise visibility, minimise administration
Improve safety and compliance
Keep your facilities safe, compliant and efficient
Monitor
access
Track who accesses restricted areas
Automate workflows
Relieve staff of manual processes
Gain real-time visibility
See current and past access with dashboards
Self-service bookings
- Visitors can request a visit, make a booking ahead of time or book in on arrival
- SMS and email reminders ensure a smooth visit
Screening and feedback forms
- Use a drag-and-drop interface to create and modify screening and feedback forms
- Use cases include COVID-19, clearances, health and safety, consent, contractor workflows – and more
- Can include terms and conditions, tooltips and help
Instant check-in with choices
- Enable easy check-ins via QR codes, accessible kiosks, tablets, web browsers or patient passports
- Provide workflows for planned and non-planned visits
- Flexible options: facial recognition, group check-in, assisted check-in and more
Multi-lingual and accessible options
- Visit requests, screening forms and check-in can easily be translated – currently 18 languages supported
- Screen reader support for vision-impaired visitors
- Conforms to Web Content Accessibility Guidelines level AA and AGIMO Web Guide
- Allow for varied delivery modes (self-service, kiosks, staff-assisted)
Gain full visibility, control and emergency alerts
- Access dashboards and reporting for full visibility over visitor numbers, density and bottlenecks at your facilities
- Manage crowds with visitation and density limits
- Create workflows and forms without technical support
- Push out emergency alerts when needed to all people on site
- Ensure pandemic and outbreak preparedness
Integrate to existing systems and extend as you need
- Integrate visitor management to systems, for example, building management, Microsoft Teams, Active Directory, calendars and more
- Extend to other solutions as you need – such as Queue Management, Smart Forms, Digital Signage and more
Successfully implemented by clients around Australia
Western Sydney
Local Health District
This highly diverse health district kicked off their digital consumer journey with visitor management – including check-in, registration and screening in multiple languages.
Alfred Health
This Victorian healthcare provider implemented visitor management during COVID-19 – on time, on spec and on budget. The agility of the system has been crucial to adapt to changing conditions.
Visitor management in a retail environment includes a digital customer journey that starts with greeting customers with a digital kiosk. The result is an elevated brand experience and reduced wait times.
Digitising visitor management became essential during the pandemic, to facilitate contact tracing, recording visitor information, and enforcing capacity limits. The benefits of digitisation and automated workflows are now mainstream, with visitor management systems now applied to a wide range of use cases.
The smarter way to innovate
The underlying technology that powers check-in is low-code, configurable, and consistent across all our solutions. Our unique DX5 Framework makes digital experience transformation strategic, scalable and sustainable. Create a central place to innovate and meet growing demands faster with automated, self-service workflows.
Innovate at speed
Deploy in record time with low-code and modular solutions.
Configure + control
Easily configure workflows and make instant updates without developers.
Create seamless experiences
Ensure consistent experiences regardless of underlying integrations.
Future-proof your strategy
Start small and scale later by volume or capability: it’s future-proof innovation.
More Solutions
Transform your patient experience with our modular solutions
